INNOVATIQ’s Data Protection Policy
We may collect your/individual personal data only when you:
Here are examples of personal data we collect:
We may collect and use your personal data for the following purposes and other legitimate interest to be notified to you:
If you are a customer
Provisioning & administration of services
Market research & service enhancement
Sharing of rewards and benefits
Security and risk management
Legal & regulatory requirements
If you are a Supplier / Subcontractor
If you are a Job applicant,
We may share your personal data with:
Your personal data is disclosed to the above only for the relevant purposes stated above.
We will also ensure that overseas organisations we work with observe strict confidentiality and data protection obligations.
We have implemented stringent measures to secure and protect your information. These include:
The consent that you provide for the collection, use and sharing of your personal data will remain valid until such time it is being withdrawn by you in writing. You may withdraw consent and request us to stop using and/or disclosing your personal data for any or all of the purposes listed above by submitting this form to your contact person in Innovatiq or our Data Protection Officer at the contact details provided below.
Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us. In general, we shall seek to process your request within thirty (30) business days of receiving it.
Whilst we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in a position to continue providing our goods and/or services to you and we shall, in such circumstances, notify you before completing the processing of your request. Should you decide to cancel your withdrawal of consent, please inform us in writing in the manner described in this section above.
Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclose without consent is permitted or required under applicable laws.
If you wish to make (a) an access request for access to a copy of the personal data which we hold about you or information about the ways in which we use or disclose your personal data, or (b) a correction request to correct or update any of your personal data which we hold about you, you may submit the Access Request and Correction Request to your contact person in Innovatiq or our Data Protection Officer at the contact details provided below.
Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the fee before processing your request.
We will respond to your request as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request. If we are unable to provide you with any personal data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the PDPA).
We may retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws.
We may revise this notice from time to time without any prior notice. You may determine if any such revision has taken place by referring to the date on which this Data Protection Policy was last updated. Your continued use of our Services constitutes your acknowledgement and acceptance of such changes.