IT Managed Services

IT Managed Services

WE AS MANAGED SERVICE PROVIDER (MSP) ALIGN TECHNOLOGY WITH YOUR BUSINESS GOALS TO SUPPORT A FUTURE-PROOF STRATEGY.

Most our customers implement Information Technology to increase the business efficiency and productive. However, they face the challenge of managing their IT infrastructure as IT is not their core business.

We ease your worries by providing our Managed Services. Our process driven Managed Service is to reduce the cost of infrastructure management and cost of ownership to our customers.

OUR THREE CATEGORIES OF MANAGED IT SERVICES

Strategy and program management
We begin every relationship with a comprehensive audit to understand your current computing environment. Once we complete the audit, we present you with a document outlining our findings and recommendations for addressing gaps and risks.

  • Assigned executive sponsor
  • Assigned technical account manager
  • Initial network audit, analysis and recommendations
  • Regular strategy meetings

Infrastructure management and technical support
All the planning in the world won’t help you if you don’t have a solid foundation. Our Network Operations Center (NOC) proactively maintains and tunes your network to keep everything running in top shape.

  • Infrastructure management
  • Proactive system and software maintenance
  • Networking – local and remote support
  • Critical hardware, service and system monitoring

Proactive and reactive support
Relationships are our top priority. You will be assigned a dedicated Technical Account Coordinator, a senior member of the Innovatiq team who will act as your primary point of contact and advocate for your success. You’ll also be supported by an experienced team of systems engineers and network professionals who provide 24/7 onsite and remote support.

  • Assigned account specialist
  • Ongoing account management
  • Help Desk

FUTURE – FOCUSED
Solving immediate tech issues will patch holes today, but a short-term solution doesn’t set you up for future success. We work with you to create a fool proof technology roadmap that serves your business now AND in the future.


Tell us about your idea, and we’ll make it happen.

Have a brand problem that needs to be solved? We’d love to hear about it!
Let’s Get Started

Tell us about your idea, and we’ll make it happen.

Do you have challenges with your IT? We would love to resolve it for you.
Let’s Get Started
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